Privacy Policy

At Briffs, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect:

  • Personal details such as your name, email address, phone number, and shipping address (when you place an order or sign up for updates).

  • Payment information processed securely through trusted third-party gateways (we do not store your card or banking details).

  • Website usage data such as browser type, device, and pages visited, to help us improve your experience.

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.

  • Keep you updated with order confirmations, delivery details, and service-related notifications.

  • Improve our website, products, and customer service.

  • Share promotional offers and brand updates (only if you opt-in).

3. Sharing of Information

We do not sell or trade your personal information. However, we may share your data with:

  • Service providers such as delivery partners and payment processors to complete your orders.

  • Legal authorities if required by law or to protect our rights.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.

5. Your Rights

As a customer in Pakistan, you have the right to:

  • Request access to the information we hold about you.

  • Ask us to correct or update your information.

  • Opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

6. Cookies

Our website may use cookies to improve site functionality and your browsing experience. You can disable cookies in your browser settings, though some features may not work as intended.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 Info.briffs@gmail.com
📍 Lahore, Pakistan

Relax, we’re not in the business of selling your info - just scents.